Sales
& services
Marketing
We assess how candidates translate marketing insights into effective strategies and measurable results. Both the creative angle and the strategic policy aspects can play an important role here.
Sales and aftersales
Our commercial cases start from recognisable B2B or B2C situations: negotiations, customer conversations and stakeholder management. This allows us to observe how commercial insight, collaboration and leadership translate into practice.
Service delivery
When everything revolves around customer experience, service processes become crucial. During our assessments we observe how candidates improve processes, solve problems and deliver quality, always keeping the customer in mind.
Strengthening your
management team
The sales and services sector evolves rapidly alongside digitalisation and online channels. Both B2B and B2C environments now set high expectations and influence the pace of the market.
In this context, motivated employees in the right roles make the difference. They are not only responsible for commercial results, but also act as the most important ambassadors of your brand.
With targeted assessments, we support organisations in selecting and developing sales, marketing and service profiles with the right mindset, skills and customer focus. For example, we assist in screening a sales manager or product manager.
Typical challenges
we support
The challenge
You are in the final stage of a selection process for a key commercial role. Two external candidates remain. On paper they are strong and the interviews went well, but who will truly make the difference with customers?
You want to objectively compare their commercial impact, negotiation style and customer focus in a realistic context.
Our approach
We invite both candidates for a half-day assessment with practical in-basket exercises and realistic role plays (customer conversation, price negotiation, handling objections). This allows us to clearly map their commercial style, persuasion skills and relationship management. You receive a clear report that goes beyond intuition.
Does our offering
inspire you?
We’re happy to put together a no-obligation proposal for you. In a short video call or during a visit at your location, we’ll discuss your needs. Together we’ll look at which approach suits you best.
Knowledge from practice
These are the tests you can expect during an assessment.
An Assessment Center: it can be done differently!
